Refund policy
Return & Refund Policy
Retro King Mini
At Retro King Mini, we want you to be satisfied with your purchase. Please review our return policy below before initiating a return.
Return Window
Items may be returned within 30 days of the original purchase date.
To be eligible for a return, items must:
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Be in original condition
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Be unused and undamaged
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Include original packaging and accessories (if applicable)
Returns requested after 30 days from the purchase date will not be accepted.
Restocking Fee
All approved returns are subject to a 20% restocking fee, which will be deducted from your refund amount.
Shipping Costs
A $14 shipping fee will also be deducted from your refund to cover the original shipping expenses incurred when your order was sent.
Shipping fees paid at checkout are non-refundable.
Non-Returnable Items
The following items are not eligible for return:
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Items damaged due to misuse or improper handling
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Products returned without authorization
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Final sale or clearance items (if applicable)
How to Start a Return
To request a return, please contact us:
Include:
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Your order number
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Name used on the order
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Reason for return
We will provide return instructions once your request is approved.
Refunds
Once your return is received and inspected:
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Approved refunds will be issued to the original payment method.
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Please allow 5–10 business days for your bank or card provider to process the refund.
Refund Amount = Purchase Price
minus 20% restocking fee
minus $14 original shipping cost
Damaged or Incorrect Items
If your item arrives damaged or you received the wrong product, contact us within 48 hours of delivery with photos so we can resolve the issue quickly.
Contact Us
For any questions regarding returns or refunds, contact:
Retro King Mini Support
Retrokingmini@gmail.com